Choose an official cancellation route
EōS lists cancellation at your home gym, through MyiClubOnline under My Agreements, by phone at 1-866-992-8958, or through customercare@abcfitness.com. Begin from the official FAQ below so you reach the current account service.
Allow for the final billing cycle
The FAQ describes a 30-day notice requirement for month-to-month memberships, with one final regular dues charge after notice and no separate membership cancellation fee. It says the account must have no past-due balance. Check the actual end date and final amount for your agreement rather than assuming submitting today stops tomorrow's payment.
Handle personal training separately
EōS says an active personal-training agreement must be resolved before membership cancellation. Its FAQ describes fulfilling the term or paying the remaining balance, plus documented exceptions for some moves, military orders and medical situations. Ask your gym to review your specific training agreement.
Ask for a written outcome
We suggest including your member number and home gym in a request, then saving the reply. Ask for an itemized final balance if the amount is unclear. Avoid sending full payment-card or bank details in an ordinary email.
- Save your submission date and reference number.
- Confirm both the training and gym membership status, if applicable.
- Ask when gym access ends and which payments remain.
- Review your next statement against the written confirmation.
Official sources
Check your signed membership agreement and your club’s current instructions before acting.