How to cancel VASA Fitness

Cancel in the app or use the official online form

VASA's support page directs members to My Account in the app, then Cancel or Pause Plan. Verify your account, choose the service to end, review the generated balance, select your reason and payment method, and complete the required final step. An online form is also linked from the support article; it asks for a barcode or member ID, date of birth and ZIP code.

Review the notice and fee terms

The published guidance specifies 30 days' notice, existing amounts owed and payments scheduled within that window. It lists a $25 cancellation fee for Basic, Fitness and STUDIO memberships canceled within their first six months. Check your signed agreement and the final balance shown for your account. Corporate Wellness members are directed to the Corporate Wellness team instead.

Finish the process and retain the result

Our recommendation is to review every final screen carefully. Opening the cancellation flow or selecting a reason is not evidence that it finished. Save the receipt and confirmation, along with the date you submitted. If the balance seems wrong, ask support to explain the line items before assuming the account is closed.

• Have your member ID and agreement ready.
• Choose the correct service if your account includes more than one.
• Record the effective cancellation date.
• Use the help option on the official support page if the form cannot complete.